2017 World Clinic Audio Talk | This Really Works | Tom Ugast 

Tom Ugast from Nations Capital Swim Club discussed their operations, highlighting their large team with 23 full-time and 49 part-time coaches, and a focus on parent education and coach-driven decisions. They manage 10 sites, with 400 kids in learn-to-swim programs and 90 athletes at major meets. Ugast emphasized the importance of decentralized management, monthly coach meetings, and effective volunteer management. Challenges include recruiting officials and managing parent involvement. Suggestions included leveraging older swimmers for volunteer hours and promoting swimming as cross-training for other sports. The club also faces facility sharing issues and balancing costs for coaches' salaries, pool rentals, and meet entries.